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Microsoft Dynamics 365 – Video Overview

  • Create & Nuture Leads

  • Create, attract and nurture the right prospects using email marketing, web landing pages, webinars, phone calls, and events - using Dynamics 365 Connector for Linkedin Lead Gen Forms.

  • Set up your buyer's journey and personalise experiences based upon customer behaviour and engagement.

  • Create face-to-face events and webinars with ease. Manage registration, speakers, logistics and attendee data all in one place and get access to the industry leading ON24 webinar software.

  • Build a social presence, attract new leads and engage with prospects and customers across your social channels.

  • Align Sales and Marketing

  • Create a single view of the customer with one source of information about contacts, leads, opportunities and customers to deliver a consistent customer experience.

  • Track prospects through their sales and marketing funnels using automated workflows, and take their experience to the next level using marketing automation software.

  • Apply lead scoring models to highlight high-priority opportunities and sales-readiness grades.

  • Increase productivity using familiar Office 365 tools such as built-in Word and Excel templates to create professional documents and analyse marketing activities. Connect and collaborate with colleagues, customers and leads using SharePoint.

  • Make Smarter Decisions

  • Using embedded business intelligence - such as dynamic segmentation to target the right audience, lead scoring to prioritise leads and customer insight to personalise engagement.

  • Measure your marketing campaign's performance in real-time. Configurable dashboards and Power BI help you gain actionable insights from your data. Anyway, anywhere. And all in one view.

  • Conduct online surveys to better understand your customer needs and adapt your sales and marketing investments.

  • Use social insights to gain insight on your competitors, and manage your brand reputation.

  • Innovate with a Modern and Adaptable Marketing Platform

  • Drive innovation with an application that's easy to tailor, extend, and connect to other apps and services you already use.

  • Adapt to changes in the market - and accelerate your time-to-market. There's no need to be a developer. The visual editors make it easy to build and deploy web and mobile apps.

  • Trust in Microsoft's cloud platform to reduce cost, complexity across a global infrastructure, and rely on Microsoft's state-of-the-art data centres to safeguard your data.

  • Gain meaningful insight powered by Artificial Intelligence - Transform your customer interactions. Anyway, anywhere. And all in one view.

Dynamics 365 for Marketing

Move beyond basic marketing tools and digitally transform engagement across all touchpoints in your customer journey using Dynamics 365 and Adobe.

 

Unify your sales and marketing data in one place to maximise your ROI.

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