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  • Increase Profits & Make the Most of your Resources

  • Automatically schedule the best technician (with the right skill-set) and the most convenient location for the job. Not only are you more likely to provide a better customer service you'll be able to fit in more appointments per day.

  • Make managing resource easy with Dynamics 365's interactive, drag-and-drop schedule board. You can assign resource across multiple work orders easily.

  • Increase your first-time fix rate with real-time visibility of stock down to the truck-level.

  • Provide a Positive Experience at Every Step

  • Show your customers you care and keep technicians on-time with the best route, directions and work order details that are available in real-time on any device.

  • Make customer service effortless with self-schedule appointments and customer portals.

  • Give your customers visibility of technician's locations in real-time, automated voice and text reminders so you manage expectations.

  • Drive Innovation with Ease

  • Drive innovation with an application that's easy to tailor, extend, and connect to other apps and services you already use.

  • Adapt to changes in the market - and accelerate your time-to-market. There's no need to be a developer. The visual editors make it easy to build and deploy web and mobile apps.

  • Trust in Microsoft's cloud platform to reduce cost, complexity across a global infrastructure, and rely on Microsoft's state-of-the-art data centres to safeguard your data.

  • Gain meaningful insight powered by Artificial Intelligence - Transform your customer interactions. Anyway, anywhere. And all in one view.

Microsoft Dynamics 365 for Field Service

Deliver a seamless, end-to-end service with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

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